![CRM](https://dnm.sg/wp-content/uploads/2020/04/CRM-124.png)
customised CRM programs
FOR YOUR BUSINESS NEEDS
Whether it is a customised CRM system such as B2B or B2C loyalty rewards program, microsite, training and incentive program, or any other engagement marketing programs, we provide a tailored solution that drives business results.
![why DnM](https://dnm.sg/wp-content/uploads/2020/03/why-DnM.png)
We do not believe in a ‘one-size-fits-all’ approach as different businesses have their own unique set of complexities. We provide customised CRM programs to help brands gain business insights, enhance communication, incentivise actions and drive engagement. All this, while tailoring to your needs.
![our solutions](https://dnm.sg/wp-content/uploads/2020/03/our-solutions.png)
![Custom Programming Websites & Microsite](https://dnm.sg/wp-content/uploads/2020/04/Icon-1.png)
![Web Development of Customised Platform Solutions](https://dnm.sg/wp-content/uploads/2020/04/Icon-2.png)
Customised Platform Solutions
![B2B and B2C Loyalty Rewards Programs](https://dnm.sg/wp-content/uploads/2020/04/Icon-3.png)
Rewards Programs
![Sales and Channel Enablement Programs](https://dnm.sg/wp-content/uploads/2020/04/Icon-4.png)
Enablement Programs
![Training and Incentive Programs](https://dnm.sg/wp-content/uploads/2020/04/Icon-5.png)
Programs
![Custom Programming Websites & Microsite](https://dnm.sg/wp-content/uploads/2020/04/Icon-1.png)
![Training and Incentive Programs](https://dnm.sg/wp-content/uploads/2020/04/Icon-5.png)
Programs
![B2B and B2C Loyalty Rewards Programs](https://dnm.sg/wp-content/uploads/2020/04/Icon-3.png)
Rewards Programs
![Sales and Channel Enablement Programs](https://dnm.sg/wp-content/uploads/2020/04/Icon-4.png)
Enablement Programs
![Web Development of Customised Platform Solutions](https://dnm.sg/wp-content/uploads/2020/04/Icon-2.png)
Customised Platform Solutions
SCALE & REACH
![](https://dnm.sg/wp-content/uploads/2020/04/80percent-Dnew-1.gif)
APJ
![](https://dnm.sg/wp-content/uploads/2020/04/20percent-Dnew.gif)
GLOBAL
![](https://dnm.sg/wp-content/uploads/2020/04/80percent-Tnew-2.gif)
APJ
![](https://dnm.sg/wp-content/uploads/2020/04/20percent-Tnew-1.gif)
GLOBAL
![](https://dnm.sg/wp-content/uploads/2020/04/80percent-Mnew.gif)
APJ
![](https://dnm.sg/wp-content/uploads/2020/04/20percent-Mnew.gif)
GLOBAL
![leverage the power of CRM](https://dnm.sg/wp-content/uploads/2020/03/leverage-the-power-of-CRM.png)
![CRM system enables real-time reports, mass-personalization, loyalty programs and gamification](https://dnm.sg/wp-content/uploads/2020/04/CRM-graphics-mobile-1080.gif)
![CRM system enables real-time reports, mass-personalization, loyalty programs and gamification](https://dnm.sg/wp-content/uploads/2020/04/CRM-graphics-2560-new.gif)
Gain business insights
through real-time reports
- Customise and configure reports according to the metrics you require
- Receive regular updates such as user registration, user activity and sales report to make better-informed business decisions
- Personalised dashboards to view key performance indicators, track performances and inspire real-time actions from customers and sales representatives
![Peronalised CRM dashboard reflects real-time regional and individual sales performance](https://dnm.sg/wp-content/uploads/2020/04/real-time-report-1.gif)
![Personalized communication via eDM and SMS on new challenges, incentives and current achievement](https://dnm.sg/wp-content/uploads/2020/04/eDM-Sensational.gif)
Enhance
communication
through mass‑personalisation
- Mass blasting of personalised messages through email marketing, SMS and mobile messaging apps for effective communication
- Drive sales performance by keeping your internal sales and sales partners up-to-date on new challenges, incentives and current achievement
- Trigger workflow by sending automated email reminders and updates to different targeted groups
Incentivise actions
through loyalty programs
- Custom B2B and B2C loyalty programs to engage customers and build brand loyalty
- Program development and user experience and interface optimisation (UI-UX) based on established rewards mechanism
- Personal dashboard to track and redeem rewards easily, enhancing user experience
![Loyalty program rewards redemption of dining vouchers and incentive trip](https://dnm.sg/wp-content/uploads/2020/04/Rewards-541x1024.jpg)
![Gamification through online challenges, winner announcement and leadership board](https://dnm.sg/wp-content/uploads/2020/04/Gamification-40.png)
Drive engagement
through gamification
- Actively engage end-users through online challenges, quizzes and forums
- Leadership boards to view rankings, performance tracking, announcement of winners and prizes to create excitement
Note: The above campaign is strictly for illustration purposes only. It will be customised according to your requirements. Contact us for more details.
Gain business insights through
real-time reports
- Customise and configure reports according to the metrics you require
- Receive regular updates such as user registration, user activity and sales report to make better-informed business decisions
- Personalised dashboards to view key performance indicators, track performances and inspire real-time actions from customers and sales representatives
![Peronalised CRM dashboard reflects real-time regional and individual sales performance](https://dnm.sg/wp-content/uploads/2020/04/real-time-report-1.gif)
Enhance
communication through mass‑personalisation
- Mass blasting of personalised messages through email marketing, SMS and mobile messaging apps for effective communication
- Drive sales performance by keeping your internal sales and sales partners up-to-date on new challenges, incentives and current achievement
- Trigger workflow by sending automated email reminders and updates to different targeted groups
![Personalized communication via eDM and SMS on new challenges, incentives and current achievement](https://dnm.sg/wp-content/uploads/2020/04/eDM-Sensational.gif)
Incentivise actions through loyalty programs
- Custom B2B and B2C loyalty programs to engage customers and build brand loyalty
- Program development and user experience and interface optimisation (UX-UI) based on established rewards mechanism
- Personal dashboard to track and redeem rewards easily, enhancing user experience
![Loyalty program rewards redemption of dining vouchers and incentive trip](https://dnm.sg/wp-content/uploads/2020/04/Rewards-541x1024.jpg)
Drive engagement through gamification
- Actively engage end-users through online challenges, quizzes and forums
- Leadership boards to view rankings, performance tracking, announcement of winners and prizes to create excitement
![Gamification through online challenges, winner announcement and leadership board](https://dnm.sg/wp-content/uploads/2020/04/Gamification-40.png)
Note: The above campaign is strictly for illustration purposes only. It will be customised according to your requirements. Contact us for more details.