CRM

customised CRM systems

FOR YOUR BUSINESS NEEDS

Whether it is a customised CRM system such as B2B or B2C loyalty rewards program, microsite, training and incentive program, or any other engagement marketing programs, we provide a tailored solution that drives business results. 

why DnM

We do not believe in a ‘one-size-fits-all’ approach as different businesses have their own unique set of complexities. We provide customised CRM systems to help brands gain business insights, enhance communication, incentivise actions and drive engagement. All this, while tailoring to your needs.

our solutions
Custom Programming Websites & Microsite
Custom Programming Websites / Microsite
Web Development of Customised Platform Solutions
Web Development of
Customised Platform Solutions
B2B and B2C Loyalty Rewards Programs
B2B and B2C Loyalty
Rewards Programs
Sales and Channel Enablement Programs
Sales and Channel
Enablement Programs
Training and Incentive Programs
Training and Incentive
Programs
Custom Programming Websites & Microsite
Custom Programming Websites / Microsite
Training and Incentive Programs
Training and Incentive
Programs
B2B and B2C Loyalty Rewards Programs
B2B and B2C Loyalty
Rewards Programs
Sales and Channel Enablement Programs
Sales and Channel
Enablement Programs
Web Development of Customised Platform Solutions
Web Development of
Customised Platform Solutions

SCALE & REACH

APJ

GLOBAL

APJ

GLOBAL

APJ

GLOBAL

leverage the power of CRM
CRM system enables real-time reports, mass-personalization, loyalty programs and gamification
CRM system enables real-time reports, mass-personalization, loyalty programs and gamification

Gain business insights
through real-time reports

  • Customise and configure reports according to the metrics you require

  • Receive regular updates such as user registration, user activity and sales report to make better-informed business decisions

  • Personalised dashboards to view key performance indicators, track performances and inspire real-time actions from customers and sales representatives
Peronalised CRM dashboard reflects real-time regional and individual sales performance
Personalized communication via eDM and SMS on new challenges, incentives and current achievement

Enhance communication
through mass‑personalisation

  • Mass blasting of personalised messages through email marketing, SMS and mobile messaging apps for effective communication

  • Drive sales performance by keeping your internal sales and sales partners up-to-date on new challenges, incentives and current achievement

  • Trigger workflow by sending automated email reminders and updates to different targeted groups

Incentivise actions
through loyalty programs

  • Custom B2B and B2C loyalty programs to engage customers and build brand loyalty

  • Program development and user experience and interface optimisation (UI-UX) based on established rewards mechanism
  • Personal dashboard to track and redeem rewards easily, enhancing user experience
Loyalty program rewards redemption of dining vouchers and incentive trip
Gamification through online challenges, winner announcement and leadership board

Drive engagement
through gamification

  • Actively engage end-users through online challenges, quizzes and forums

  • Leadership boards to view rankings, performance tracking, announcement of winners and prizes to create excitement

Note: The above campaign is strictly for illustration purposes only. It will be customised according to your requirements. Contact us for more details.

Gain business insights through
real-time reports

  • Customise and configure reports according to the metrics you require

  • Receive regular updates such as user registration, user activity and sales report to make better-informed business decisions

  • Personalised dashboards to view key performance indicators, track performances and inspire real-time actions from customers and sales representatives
Peronalised CRM dashboard reflects real-time regional and individual sales performance

Enhance
communication through mass‑personalisation

  • Mass blasting of personalised messages through email marketing, SMS and mobile messaging apps for effective communication

  • Drive sales performance by keeping your internal sales and sales partners up-to-date on new challenges, incentives and current achievement

  • Trigger workflow by sending automated email reminders and updates to different targeted groups
Personalized communication via eDM and SMS on new challenges, incentives and current achievement

Incentivise actions through loyalty programs

  • Custom B2B and B2C loyalty programs to engage customers and build brand loyalty

  • Program development and user experience and interface optimisation (UX-UI) based on established rewards mechanism

  • Personal dashboard to track and redeem rewards easily, enhancing user experience
Loyalty program rewards redemption of dining vouchers and incentive trip

Drive engagement through gamification

  • Actively engage end-users through online challenges, quizzes and forums

  • Leadership boards to view rankings, performance tracking, announcement of winners and prizes to create excitement
Gamification through online challenges, winner announcement and leadership board

Note: The above campaign is strictly for illustration purposes only. It will be customised according to your requirements. Contact us for more details.